Terms and Conditions

1. About us and these terms

This website, keithduffyfoundation.ie, is operated by the Keith Duffy Foundation (“we”, “us”, “our”), a charity registered with the Charities Regulator in Ireland under Registered Charity Number 568386. Our address is 1-2 Marino Mart, Fairview, Dublin 3, Ireland and you can contact us at info@keithduffyfoundation.ie.

These Terms and Conditions apply when you use our website, make a donation, buy tickets or take part in our events, or fundraise on our behalf. By using this website you agree to these terms. If you don’t agree with them, please don’t use the website.

These terms should be read together with our Privacy Policy and our Cookie Policy, which explain how we use personal data and cookies.

2. Using our website

You may use this website for lawful, personal and non-commercial purposes. You must not:

• use the website in any way that breaks any law or regulation, or that is fraudulent or harmful;
• try to gain unauthorised access to the website, its server or any connected system, or interfere with how it works, including by introducing viruses or other harmful material;
• use automated tools to scrape or copy content from the website in bulk;
• send us, through our forms or otherwise, any content that is unlawful, defamatory, offensive or that infringes someone else’s rights;
• pretend to be the Keith Duffy Foundation, or suggest you are acting on our behalf, without our written permission.

We try to keep the website available and secure, but we can’t guarantee that it will always be available, uninterrupted or free from errors. We may change, suspend or withdraw any part of the website without notice.

3. Intellectual property

The Keith Duffy Foundation name and logo, and the text, photographs, videos, graphics and other content on this website, belong to us or are used with the permission of their owners. They are protected by copyright, trade mark and other intellectual property laws.

You may view, download and print content for your own personal, non-commercial use, or to share news about our work, as long as you credit the Keith Duffy Foundation and don’t change the content. You must not use our name, logo or photographs for any other purpose, including fundraising or commercial use, without our prior written permission.

4. Information on this website

The information on this website is provided in good faith for general information about the Foundation and our work. We try to keep it accurate and up to date, but we don’t guarantee that it is complete or current. Details of events (such as dates, venues, line-ups and prices) may change, and we will try to let ticket holders know of any significant changes.

Nothing on this website is professional, medical, legal, financial or tax advice. If you need advice about your own situation, please speak to a suitably qualified professional.

5. Donations

• All donations are voluntary gifts to the Keith Duffy Foundation and are used to support our charitable purposes, including the charities we support.
• This website does not take payments. When you donate online, you leave our website and pay on a secure page run by our payment provider, Payzone. Payzone processes your payment under its own terms and privacy notice, and we never see or store your card details.
• If you ask for your donation to go to a particular charity, appeal or project, we will do our best to honour that. If this isn’t possible (for example, if an appeal is over-subscribed or a project can no longer go ahead), we will use your donation where it is most needed in line with our charitable purposes, unless you ask us not to and we are able to return it.
• If you have made a donation in error, for the wrong amount, or think a payment has been taken fraudulently, please contact us at info@keithduffyfoundation.ie as soon as possible and, where possible, within 30 days. We will review every request fairly and refund donations made in error where we are able to. Your rights under consumer protection law are not affected.
• Donations of €250 or more in a year may allow us to claim tax relief under the Revenue Commissioners’ Charitable Donation Scheme, at no extra cost to you. Please see our Tax Efficient Giving page or contact us for details.
• We do not accept donations that we believe come from the proceeds of crime or where accepting them would conflict with our values or damage our reputation, and we may return any such donation.

6. Events, tickets, auctions and raffles

• Tickets for our events are sold through third-party ticketing platforms (such as Eventmaster), not on this website, and their terms of sale also apply. Table bookings may be arranged directly with us by email.
• Because event tickets are for a specific date, they are not covered by the 14-day cancellation right that applies to some online purchases. Unless we say otherwise when you book, tickets and table bookings are non-refundable except where an event is cancelled or significantly changed by us.
• If we have to cancel an event, we will offer you a refund of the ticket price or, if you prefer, the option to treat your payment as a donation or to transfer it to a rescheduled event. We are not responsible for other costs, such as travel or accommodation, except where the law says otherwise.
• You must follow the venue’s rules and any reasonable instructions from our staff, volunteers and venue staff. We may refuse entry to, or ask to leave, anyone whose behaviour puts others at risk or disrupts the event.
• Charity auctions and raffles are run in line with Irish law, including the Gaming and Lotteries Act 1956 (as amended). Any specific rules for an auction or raffle will be published at the event or when you enter, and the result is final.
• Photographs and video may be taken at our events and used to promote our work, as explained in our Privacy Policy. Please let a member of our team know on the day if you don’t want to be photographed.

7. Fundraising on our behalf

We are hugely grateful to everyone who fundraises for the Foundation. To protect our supporters and our reputation, if you would like to fundraise for us:

• please contact us at info@keithduffyfoundation.ie before you start. You must not use our name, logo or registered charity number, or say you are fundraising for us, without our written approval;
• you must make clear to donors that you are fundraising for the Keith Duffy Foundation, and not acting as our employee or agent;
• you are responsible for organising your fundraiser safely and lawfully, including getting any permits, licences (for example, for public collections), insurance and permissions you need, and for any costs you incur;
• you must follow the Charities Regulator’s Guidelines for Charitable Organisations on Fundraising from the Public, treat donors respectfully, and never put pressure on anyone to give;
• you must pass all funds raised on to us promptly, and in any case within 30 days of your fundraiser ending, with details of how they were raised;
• we may withdraw our approval at any time if we reasonably believe a fundraiser is unsafe, unlawful or could damage our reputation.

8. Volunteering

Volunteering with us is voluntary and does not create an employment relationship. Volunteers are asked to follow our reasonable instructions, policies and codes of conduct. Some roles, particularly those involving children or vulnerable people, may require Garda vetting under the National Vetting Bureau (Children and Vulnerable Persons) Acts 2012 to 2016.

9. Information and content you send us

When you send us messages, stories, photographs or other content (for example through our contact form or by email), you confirm that you have the right to share it. If you send content for us to publish, you give us a free, non-exclusive licence to use, edit and publish it to promote our work. We will always try to credit you where appropriate, and we will remove it if you ask us to. Please don’t send us sensitive information, such as health details, through our general contact forms.

We handle all personal data in line with our Privacy Policy.

10. Links to other websites

Our website contains links to other websites, such as social media, payment, ticketing and partner charity websites. These links are provided for convenience only. We have no control over those websites and are not responsible for their content, availability or privacy practices.

11. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under Irish law. Nothing in these terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2022.

Subject to that, we are not liable for any loss or damage arising from your use of, or inability to use, this website, from relying on its content, or from any virus or other harmful material that may affect your device as a result of using it. We are not responsible for the services, content or actions of third-party providers we link to or use.

12. Changes to these terms

We may update these terms from time to time, for example to reflect changes in the law or in how we work. The “Last updated” date at the top of this page shows when they were last changed. The version published when you use the website, donate or book will apply to you.

13. Governing law

These terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction over any dispute arising from them. If you live in another EU member state, you also keep the protection of any mandatory consumer laws of that country and may bring proceedings there.

If any part of these terms is found to be invalid or unenforceable, the rest of the terms will continue to apply.

14. Contact us

If you have any questions about these terms, please contact us at info@keithduffyfoundation.ie or write to us at Keith Duffy Foundation, 1-2 Marino Mart, Fairview, Dublin 3, Ireland.